What Information Do We Collect?

Tervessy may collect information from or about you through your interactions with our website and Services.

Cookies & Tracking Technologies

Cookies and similar technologies may be used to operate our website, remember your preferences, understand visitor behavior, and support advertising activities.

You may manage cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some website features.

Google also provides a Google Analytics Opt-out Browser Add-on .

Additional information about cookies and browser controls is available at allaboutcookies.org .

How Do We Use Your Information?

We may use information collected from and about you for the following purposes:

• Confirm, process, fulfill, deliver, and track orders.
• Process payments and arrange shipping.
• Handle returns, refunds, and after-sales service.
• Maintain records of purchases and customer interactions.
• Recognize returning customers and remember preferences.
• Improve our website, products, customer service, and shopping experience.
• Provide relevant content, offers, promotions, and advertising.
• Conduct analytics and understand general customer behavior.
• Protect our website and business against fraud, unauthorized transactions, and security risks.
• Respond to customer questions, requests, and support inquiries.

We may also use information for purposes disclosed to you at the time of collection.

Sharing Information With Others

Tervessy may share information with third parties where necessary to operate our business, provide Services, or meet applicable legal requirements.

Text Marketing & Notifications

If text messaging services are offered and you subscribe to them, we may send order notifications, delivery updates, abandoned-cart reminders, or promotional messages, as applicable.

Message frequency and applicable terms will be disclosed through the relevant subscription or messaging service.

You may unsubscribe from promotional text messages using the opt-out instructions provided in the message or by contacting our customer service team.

Where necessary, information may be shared with messaging service providers to deliver messages and measure campaign performance.

Accessing, Updating & Deleting Information

You may contact our Customer Care team to request access to or correction of personal information associated with your purchases or interactions with Tervessy.

Subject to applicable laws, you may also request deletion of your personal information or ask us to restrict certain processing activities.

Some information may need to be retained for legally permitted purposes, including transaction records, fraud prevention, or compliance obligations.

Marketing Communications

We may send service-related communications concerning your orders, purchases, shipping, and customer support.

Where permitted, we may also send newsletters, promotional emails, special offers, and information about our products.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.

You may also contact us to request changes to your marketing communication preferences.

California Privacy Rights

California residents may have certain rights regarding the collection, use, disclosure, and sharing of personal information, subject to applicable law.

If you are a California resident and wish to submit a privacy-related request, please contact us by email.

Please provide enough information for us to understand your request and respond appropriately.

Children's Privacy

Protecting children's privacy is important to Tervessy.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from such children.

Users must be at least 18 years old to use our Services.

If we become aware that a child under 13 has provided personal information, we will take reasonable steps to remove the information from our records.

Information Security

We take physical, administrative, and technical measures designed to safeguard personal information collected through our Services.

Sensitive information transmitted through applicable website forms may be protected using secure encryption technology.

Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by Tervessy.

These websites may collect information, use cookies, or apply privacy practices that differ from those described in this Policy.

We encourage you to review the privacy policies of third-party websites before providing personal information.

Data Storage & Retention

Personal information may be stored and processed in countries or regions outside your country of residence.

Data protection laws in those locations may differ from the laws applicable in your home country.

Personal information is retained for as long as reasonably necessary for the purposes for which it was collected, legitimate business requirements, or applicable legal obligations.

Information that is no longer required may be deleted, anonymized, or otherwise handled in accordance with applicable law.

International Customers

If you access tervessy.com from outside the country or region where our website services are operated, your personal information may be transferred to and processed in other jurisdictions.

Such processing will be carried out in accordance with this Privacy Policy and applicable legal requirements.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our Services, business practices, or applicable legal requirements.

Any updates will be posted on this page. We encourage customers to review this Policy periodically.